Returns & Exchanges

Due to the perishable nature of our truffle-infused products, we do not accept returns; however, we are committed to ensuring your complete satisfaction with every bottle. If your order arrives damaged or fails to meet our high quality standards, please reach out to our support team within 14 days of delivery.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, carefully check your TRUFF products for any signs of leakage, breakage, or damage sustained during transit.

• 2.
  Document the Issue

  Take clear photos of the damaged items and the shipping packaging to help us expedite your claim and improve our shipping process.

• 3.
  Contact Support

  Email our customer experience team at [email protected] with your order number and the photos of the affected products.

• 4.
  Receive Resolution

  Our team will review your request and, if approved, will issue a full refund or send a replacement shipment at no additional cost to you.