Frequently Asked Questions
Everything you need to know about our signature pantry staples.
What is the shelf life of TRUFF products?
Our sauces generally have a shelf life of 12-24 months. For the best flavor experience, we recommend refrigerating after opening and consuming within 6 months.
Are TRUFF products vegan and gluten-free?
Yes, our original line of hot sauces, pasta sauces, and oils are vegan and gluten-free. Please check the specific ingredient list on our product pages for any seasonal variations.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or if there is an error, please contact our support team within 14 days for a replacement.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location and are calculated at checkout.
How spicy is the TRUFF Hot Sauce?
Our Signature Black Truffle Hot Sauce sits at approximately 2,500-3,000 SHU, offering a mild-to-medium heat that emphasizes flavor over fire.